What’s the deal with Lenscrafters?

September 27th, 2005

No seriously. I don’t get it. They insist that you get their scratch resistent lenses for your glasses. But then, if you clean them with anything other than THEIR lint-free cloth, you have to pay 50% of the cost to replace them. They charge you 3 times more for these “special lenses” than regular plastic ones. Which I have never had a problem with as far as scratching goes. I just think it is ridiculous to have been told that the lenses were scratch resistant, but have them scratch when I use a special lint-free cloth on them.

I don’t get people and their warranties. I don’t understand why they tell you that their extended service plan will cover sand and humidity damage and then try and charge you $400 to repair a camera because when they opened it up it was corroded inside. I didn’t corrode it. That is why I bought the damn warranty. They said that taking pictures at the ocean will cause corrosion. Who the hell doesn’t take pictures when you go to the ocean!?! Honestly. I could go to the ocean EVERY day and I would still want to take more pictures. I have ruined TWO digital cameras that way.

I just wish people stood behind their product. And their promises. Bastards.

p.s. Obviously they won’t fix my digital camera under the warranty. Today I purchased a “weather proof” digital camera. If this doesn’t solve my problem, I don’t think anything will.

2 Responses to “What’s the deal with Lenscrafters?”

  1. i HATE lenscrafters. they are so pushy and jump on your leg practically as soon as you walk in the door. jeeeeez people, relax!

  2. Lenscrafters is the debbil. Unfortunately I don’t have many other options around here.

Leave a Reply