I will say this, I really wanted to like Hot Italian. Really. It is a block from my house and I like supporting local businesses.
If I could give this restaurant zero stars I would. Is it because their food is bad? Well the pizza isn’t. The calzone I had was actually really good. The salad was incredibly lackluster for $8.00. But I have been to this restaurant 3 times and have only actually eaten there once. Why do you ask?
The first time I went (a Friday night), I called ahead and asked fora reservation for six people. They told me that it was open seating and that they didn’t take reservations. So we get there and there are no open tables with spots for six people. And we wait. And wait. And everytime two people left a table, two more people sat down at that table. It became apparent that there was never going to be a table with six open seats. That is when the staff suggested that we sit at different tables. Ummm… hello… going to dinner with friends because I want to talk with those friends! So we left.
The second time I went (a weeknight), I actually received service. I went by myself in order to get a seat. I sat at the bar. (Holy uncomfortable batman!) I had one glass of wine ($8.00), one calzone ($14.00) and one small, poorly-dressed mixed green salad ($8.00). As I said, the calzone was the only thing worth the money. I was shocked that the salad cost so much for what was on my plate. The service was okay, nothing spectacular.
The last time I went (a weeknight), I couldn’t believe my experience. I walked in and the place was practically empty. As in there were two tables of people and that was it. I went to sit at the bar and then remembered how uncomfortable the seats were. So I went to one of two unoccupied low-sitting tables. A waiter comes over and tells me that it is reserved. So I pick my stuff up and sit at the big round table where a family of 4 was sitting on one side. The waiter comes over after 5 minutes to tell me that this table is ALSO reserved. (FYI – remember my first experience, where they didn’t take reservations?!?!) He gave me the choice of sitting in the cafe area (no one else was in there) or outside (where there was one couple). I sat outside. And waited. For 15 minutes for any employee to even look outside. And no one ever came. I walked out. And I will never walk in again.
No pizza is good enough for that kind of service.